Acoustica MP3 CD Burner FAQ
Do I need a special CD Recorder to burn
audio CDs with your software?
Yes, you need a CDRW drive or CD recorder
before you can use our software. (It needs a special laser
found in the CD recorder drives.) Also, see our
list of supported cd-recorders.
It crashes at the end of the installation
or when I try and run MP3 CD Burner! What can I do?
There is a rare problem with
version 1.48 which causes a crash on some machines. Try
downloading the latest version.
Otherwise, the ASPI layer on
your system may not be functioning properly. Uninstall all
versions of MP3 CD Burner and restart your computer. We
recommend trying the new ASPI 4.7 drivers which work on all
systems, including Win2000 & WinXP!
1. Go to Adaptec's page @
2. Download and install
3. It will extract a file called "ASPIINST.EXE"
into a temporary folder. Find and double click "ASPIINST.EXE"
to install the 4.70 drivers.
4. Restart your computer
5. Reinstall MP3 CD Burner: On the 3rd screen
of the installer, make sure that the "ASPI Drivers option" is
unchecked! (Do not install the optional ASPI
drivers in this case.)
6. Re-run MP3 CD Burner to see if it
recognizes the recorder.
If that doesn't help,
see the ASPI troubleshooting page.
MP3 CD Burner does not recognize my CD
There could be several things
going on here. First, your CD Recorder may not be
supported by our software.
Check the supported recorders list. Second, the ASPI
layer on your system may not be functioning properly for MP3
CD Burner to recognize it.
Check your systems ASPI layer. Third, if you are
running WinNT or Win2000, make sure to logged in as an
Burning a CD does not finish. What
can I do?
One of the most common
problems is that the computer can't keep up with the CD
recorder. The CD-recorder needs a constant stream of
data from the computer. If it is interrupted too long,
the burn will fail! Try lowering your recording speed .
Make sure to not use any other programs at the same time.
Disable your task tray/virus programs! De-fragment
your hard drive. Always do a test! You may need
disable Auto Insert Notification (AIN).
More help with CD burning failures...
Recorded CD does not play reliably or at all in
a normal CD player!
Make sure you are using a
blank CD-R disc. (It is a common mistake to use a
blank CD-RW disc.)
More help with CD playback problems...
How many songs can I put on an audio CD?
You are limited to 74 minutes
of audio per recorded audio CD. If you have an 80 minute
blank CD-R, you can record up to 80 minutes if your CD
recorder drive supports it.
To burn an 80 minute CD with
MP3 CD Burner, make sure that your CD-recorder supports 80
minute audio CDs. Not all CD-recorders support 80 minute
CDRs! If you are not sure, consult your CD Recorder’s
documentation or visit the manufacturer’s website for help.
Select “Destination CD Format & Length” from the “CD Session”
menu. Click on the “80 minute audio CD” option.
IMPORTANT: You must put an 80 minute CDR in the drive.
Some CD Recorders only record up to 78 minutes 30 seconds.
When you find out how much audio your recorder supports, make
sure to not go over the limit or your burn may fail and you
may end up with an unusable CD.
How do I remove 'cdburner.com' from the
CD-TEXT title of a burnt disc?
It can't be removed from a
previously burnt disc. But here's how you can set the
title. The title is derived from what you save your MP3
CD Burner session as. So before you burn, save the CD
session by selecting "Save" from the "File" menu. If you
save it as "my tunes.cbs" it will then use "my tunes" as the
title of your CD. (If the session is not saved, it
sets the title to 'www.cdburner.com' . This will be
changed in a future version. )
My mix CD does not fade between tracks!
If you've created a mix CD
where the tracks fade into each other but its not playing
correctly, make sure you don't have the shuffle feature turned
on on your audio CD player!
How do I get songs from my existing audio
This feature will be in the
upcoming version 2.0. For now, you can find
'ripping' software here.
I keep getting "Cuesheet was rejected by the
CDROM recorder". What do I do?
I keep getting the following error:
"Exception: 'START DAO RECORDING' command failed on device
0:1:0 Cuesheet was rejected by the CDROM recorder [subcode=-312]"
. What do I do? This may be because you are
burning too much audio to the CD. This would cause the "Cuesheet"
to be rejected and causing the burn to fail. The reason
why you cannot burn the full amount is because along with
burning the actual songs to a CD, the "Table of Contents"
(which allows stereos to read the CD) and "CD Text" (if
selected) has to be burnt as well. These things take up
space so we recommend to leave at least 30 seconds but to be
on the safe side at least 1 minute of free space for these
things to be burnt onto a CD. So in short, don't aim for
74 minutes (or 80 minutes), aim for 1 minute less!!
I keep getting
"Read/Write error or bad medium detected". What do I do?
I keep getting the following error:
"Exception: 'WRITE' command failed on device 1:1:0 Read/Write
error or bad medium detected (04h 00h 02h 03h 73h 02h) [subcode=-40]".
What do I do?
First try to disable Auto Insert Notification. If
that still does not work, you should try a different brand of
CDs. Some media simply doesn't work well with certain CD
Recorders. Also, "no-name" brands are not made at the
same quality level as "name" brands such as "Memorex", "Sony",
or "Maxell". Not all CD-R discs are made equally and
sometimes even name brand discs do not work with a specific CD
In addition you can try doing the following:
Disable anything that may cause this such
as software firewalls, screen savers, or anti-virus
Try lowering the burn speed to 1x to see if
Change brands of CD-R discs.
When I search for songs it always comes up
with no matches. Is there anything that can be done?
It seems as though you are misunderstanding
the "Search" feature of the software. It does not search
the internet for music, it *only* searches your computer's
hard drive(s). The main reason being the copyright issues of
Out of hard disk space? Here's how to free
Start "Disk Cleanup" by clicking Start,
pointing to Programs, pointing to Accessories,
pointing to System Tools, and then clicking Disk
Cleanup. If you don't have "Disk Cleanup", you may
need to add it via the Add/Remove Control panel in your
You may also need to manually drag some files
to the "Recycle Bin". Don't forget to right click on the
Recycle Bin and select "Empty Recycle Bin"
Finally, you may be able to uninstall
programs you don't use often, especially games, which are
notorious for taking up a lot of space.
My burner is on the Supported Recorder
list, but it still isn't recognized! I'm running Windows
XP, what can I do?
First try to install "ASPI" drivers within
Acoustica MP3 CD Burner by clicking "File" > "Preferences" and
make sure "Acoustica ASPI" has a check mark beside it.
If that does not work, try getting the latest updates for
Windows XP as it may add support for your burner. Other
customers in the past have done so and it has fixed the issue!
Please go to:
http://windowsupdate.microsoft.com and get the latest
updates from Microsoft to see if that helps!